Enigma Skincare (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website https://enigma-skincare.com, book appointments, subscribe to our emails or SMS messages, or interact with us in any way.
Information We Collect
We may collect the following types of information:
Personal Information – Name, Email address, Phone number
Appointment details
Any information you voluntarily provide through contact forms, booking systems, or direct communication
Automatically Collected Information – IP address, Browser type, Device information, Pages visited and time spent on our website
Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
Schedule and manage appointments
Communicate with you about services, promotions, and updates
Send appointment reminders, confirmations, and follow-ups
Improve our website and customer experience
Comply with legal and regulatory requirements
SMS & Email Communications
By providing your phone number or email address, you consent to receive communications from Enigma Skincare, including:
Appointment confirmations and reminders
Promotional messages and special offers
Important updates related to our services
You can opt out at any time:
Email: Click the “unsubscribe” link in any email
SMS: Reply STOP to any message
Message and data rates may apply.
How We Share Your Information
We do not sell your personal information.
We may share your information only with:
Trusted service providers (booking systems, email/SMS platforms, payment processors)
Marketing and analytics tools used to improve our services
Legal authorities if required by law
All third parties are required to protect your information and use it only for authorized purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze traffic and usage patterns
Provide a better user experience
You can adjust your browser settings to refuse cookies, though some features of the website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction or deletion of your data
Withdraw consent for communications
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: Enigma medspa